At Sheestore, we take customer satisfaction very seriously and want to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a refund policy as described below.

Return and Refunds:

1. If you receive a damaged or defective product, please contact us within   3 working days of receipt of the product to initiate a return.
2. You can raise cancellation requests for items or orders within 24 hours from the time of placing the order by sharing with us an email with your Order ID and the reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us an email at shee.store19@gmail.com.
3. For T-Shirt In case of size issues, your product will be eligible for exchange/replacement with the preferential size. Two-way courier charges (product pickup charges from your doorstep + replaced product delivery charges) will be applied during the exchange process.  For a Refund, one-way charges will be applied.
4. All returns must be in their original, unused, and undamaged condition, with all original tags and packaging intact.
5. For many pin codes, we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. In case of any defective product, the shipping charges will be bared by the company and if the wrong order is placed by the customer, then he/she has to bear the shipping cost.
6. Customised Products are Non Returnable.

Refund Process:

1. Once we receive your returned product, we will inspect it and process the refund if it meets the return criteria.
2. Refunds will be issued in the same method of payment used for the original purchase.

Exclusions:

1. Customized products or items marked as final sale are not eligible for return or refund.
2. Shipping and handling fees are non-refundable.

We strive to make our customers happy and will do our best to resolve any issues you may have with your purchase. If you have any questions or concerns, Send us an email.

This refund policy is subject to change at any time at the discretion of Dude Monk.

It's essential to keep in mind that you should adapt the policy to fit your specific business and requirements, taking into account local regulations and customer expectations.